FAQs

Do you sell vouchers?

Yes. Vouchers make the perfect gift for any anniversary, especially where time is a constraint. Your loved one can then be involved in the process from start to finish.

Vouchers come in the form of an A6 card and are available in any denomination. I can send an invoice for the amount via PayPal or they can be paid for by direct bank transfer. Please contact me for further details.

How long does a painting take from start to finish?

This can vary enormously. Obviously a lot is dependent on the size of the painting, but also how many pets are included and background detail required. Many of my paintings take 50+ hours.

Can you have my portrait framed?

If required I can have your portrait framed at extra cost. As this is a personalised service please contact me for details.

It is often underestimated just how important framing is. A good frame can make a beautiful painting even better. We recommend that a frame is chosen to match the colours and mood of the painting rather than the surrounding decor.

Can I order prints?

Yes you can. These must be ordered before the portrait is shipped to you so we can have them scanned or photographed for reproduction. Please let me know what sizes you require and I will supply you with a quote.

How will my painting arrive?

Your painting will arrive by courier. All paintings are mounted before delivery which helps to protect the painting. Mounts are chosen personally by me to compliment the painting but can be changed easily at a later date by your preferred framer if necessary. Alternatively, we can have them framed for you at extra cost.

Other non-commissioned works I have for sale are usually framed and this is included in the price. Please see individual paintings for details.

Will you paint other animals, apart from cats and dogs?

Of course cats and dogs are the most popular companion animals, but I am able to paint any species, familiar or exotic, and enjoy the challenge!

Can I have more than one pet in a painting?

Yes! If you have pictures of your pets on separate photographs I can design a composite piece to include them all.

What materials do you use?

I use Bockingford 300gsm NOT watercolour paper which is acid free to archival standards. I only use artists’ quality watercolour tubes by Winsor & Newton which are both permanent and lightfast, ensuring your painting can be handed down to future generations.

What payment options do you accept?

I accept PayPal and direct bank transfers.

Please note that you can pay via Credit/Debit Card through PayPal and you do not need to have a PayPal account (see the screenshot below for illustration of the pay by card sectin on the PayPal payment page) .

paypal-screenshot

You will receive an email confirmation from PayPal on the receipt of your payment.

Delivery Costs - UK & International Orders

UK Delivery

Cost: £10.95.
Courier: FedEx

International Delivery

Please email me with your address/country of origin etc. and I will provide you with a shipping estimate.

If you are happy with the shipping costs and would like to proceed with the order then I will raise a PayPal invoice and send it to your chosen email address. There will be a link in the email/invoice to take you to the PayPal payment screen, where you will you will see your order (Product name, Price and P&P). Make your purchase with your PayPal account or your Credit/Debit Card. You will receive an email confirmation from PayPal on the receipt of your payment.

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